Service Center Manager

Operations Omaha, Nebraska

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Description

📍 Now Hiring: Service Center Manager Trainee – Omaha, NE ARC Document Solutions, Inc. (NYSE: ARC)
ARC provides technology and services to businesses across the U.S., with a strong focus on the architectural, engineering, and construction industries. With 170 service centers worldwide and secure cloud-based document storage, ARC is a trusted partner to thousands of customers. Learn more at www.e-arc.com.
🧩 Who We’re Looking For
We’re seeking a full-time Service Center Manager Trainee to lead our Omaha, NE location. This role oversees daily operations, manages personnel and equipment readiness, and ensures top-tier customer service and product quality. You’ll be the driving force behind operational excellence and team success.
đź’Ľ Key Responsibilities
  • Direct print production and set priorities for efficient, cost-effective operations
  • Manage profitability and make strategic financial decisions
  • Oversee equipment maintenance, inventory, customer service, and employee performance
  • Communicate safety updates, branch goals, and work schedules
  • Monitor branch performance against established standards
  • Maintain inventory controls and manage cash sales reporting
  • Adjust production schedules to meet client deadlines
  • Estimate labor needs and assign tasks accordingly
  • Perform other duties as assigned
đź“‹ Requirements
  • 5–10 years of hands-on management in reprographic and/or color print solutions
  • Ability to read and interpret financial statements
  • Strong understanding of small and large format print production
  • Skilled in troubleshooting customer files and hard copy orders
  • Flexible to work non-traditional hours when needed
  • Excellent communication and customer service skills
  • Proficient in Adobe Creative Suite and Microsoft Office
  • Proven leadership and team-building abilities
  • Experience promoting print products and solutions
  • Strong relationship-building with internal and external stakeholders
  • Prior leadership in a print production environment strongly preferred
🌟 What We Offer
  • Outstanding company support and resources
  • A reputation for excellence with consistent 5-star customer reviews
  • Comprehensive benefits: health, dental, vision, life insurance, and 401(k) with company match
  • Employee-focused culture and supportive management
  • A workplace that values care, collaboration, and success
 
Accessibility Notice: If you require reasonable accommodation during the application or hiring process due to a disability, please E-Mail [email protected] with “Accommodation Request” in the subject line.
Recruitment Agencies: ARC does not accept unsolicited resumes. Please do not forward resumes to our Careers alias or ARC employees. ARC is not responsible for any fees related to unsolicited resumes.

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